Our Privacy Policy

Privacy Policy

Home Body Physiotherapy, ABN 93 529 053 087 ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of https://www.homebodyphysiotherapy.com.au, including any content, functionality, and services offered on or through https://www.homebodyphysiotherapy.com.au (the "Website"), whether as a guest or a registered user.

By accessing the Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use the Website.

Children Under the Age of 13 Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have received such data without verified parental consent, we will delete it. If you believe we might have information from a child under 13, please contact us at info@homebodyphysiotherapy.com.au.

Information We Collect We collect information:

  • Through contact forms submitted by users

  • When users communicate with us via SMS or email

  • Automatically via technologies like the Meta Pixel (e.g., IP address, browser type, pages visited, etc.)

We use this data to:

  • Provide our physiotherapy services

  • Respond to enquiries

  • Send updates, special offers, and promotions via email/SMS

  • Improve the user experience on our Website

Use of Cookies and Meta Pixel We use cookies and the Meta Pixel to track user behavior and measure marketing performance. This helps us serve more relevant ads on platforms like Facebook and Instagram. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

Third-Party Advertising Tools We use third-party tools (e.g., Meta remarketing) to deliver personalized ads. These platforms may collect data across different sites and services. We do not control their technologies. You should review their respective privacy policies for more info.

Electronic Communications When you interact with us via SMS, email, or messaging platforms, we may store these communications and your contact details. This helps us provide support and services.

Email and SMS Policies We do not sell or share your contact information with third parties. You may receive newsletters or promotions from us. You can unsubscribe at any time using the link in the email or by replying to SMS messages with "STOP".

How We Use Your Information We use your information to:

  • Contact you in response to your inquiries

  • Send relevant updates or offers

  • Improve our marketing

  • Deliver services you’ve requested

Disclosure of Your Information We do not sell or lease your data. We may share it with service providers, legal authorities (if required), or in case of a business sale or restructure.

Data Security We take commercially reasonable steps to protect your information, including encryption and secure storage. However, data transmission over the internet is never 100% secure. Submitting data via email or form is at your own risk.

Policy Updates We may update this policy. Changes will be posted on this page. Please check periodically for updates.

Contact Us For questions, complaints, or to access the data we have on you, please contact:

Email: info@homebodyphysiotherapy.com.au
Address: Toowoomba, QLD, Australia